In an effort to offer our customers an unparalleled level of service we must make sure that we are focused on the one thing that really counts, the data. In order to maintain databases of this size we must routinely perform maintenance on our servers so that we stay ahead of our competitors. During these times our data servers are under very heavy stress and it can cause clients to see very slow response times and timeouts. Because of this our data service will be unavailable during the times listed below.
Thank you for your understanding and thank you for choosing Primate Software.
| Days | Start Time | End Time | Duration |
| Daily | 11:00 pm | 11:20 pm | 20 mins. |
| Monday – Friday | 10:30 pm | 10:40 am | 10 mins. |
| Monday – Saturday | 11:30 pm | 12:05 am | 35 mins. |
| Saturday | 11:00 pm | 11:20 pm | 20 mins |
| Sunday | 9:30 am | 9:35 am | 5 mins |
| Sunday | 9:45 am | 9:50 am | 5 mins |
| Sunday | 8:00 pm | 10:30 pm | 2hrs 30mins |
*Times are approximations